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We do not monitor your cloud compute instance but we do monitoring the all of the servers and networking equipment that are required to provide you reliable service. We can monitor and alert you with issues on individual services for an additional fee if needed.
No system backup is not included with our self-managed plans. System backup can be added for an additional fee or you can look at one managed plans which included a weekly system backup.
Port 25 is blocked by default but it can be opened for you by sending a photo of your valid government ID via a support ticket.
Yes we can provide additional IP addresses for $2.00 an IP per month.
Yes you are provided root access to manage your server.
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